Payments, Refunds, and Satisfaction Policy
Purchase Terms of Agreement
We value your trust and aim to make your experience with us as seamless and secure as possible. Here's everything you need to know about our payment and refund policies:
Safe and Secure Transactions
Your transactions are processed via trusted payment gateways such as PayPal and Stripe. Employing SSL encryption, these platforms ensure the safe handling of your credit or debit card details during the transaction process. Your personal and financial information is not stored during this process.
Understanding Our Refund Policy
Our digital products and services are unique and intangible in nature. Once a digital product is downloaded, opened, or accessed, it's considered "consumed." Coaching or consulting services are considered "rendered" once the session has taken place. Therefore, all purchases made on our website are non-refundable or exchangeable.
Exceptional circumstances may arise where a refund or exchange might be considered. For instance, if you're unable to attend a coaching or consulting session you booked, we request you notify us at least 24 hours in advance. Depending on the situation, we may be able to reschedule your session or offer a credit for future services.
Right to Amend Information
We at Mindful Passions International LLC reserve the right to amend any information, such as prices, technical specifications, terms of purchase, and product or service offerings, without any prior notice.
Delivery of Digital Products and Services
Should you face any issues with receiving the link to your digital product or scheduling/accessing your coaching or consulting session, kindly contact us at firstname.lastname@example.org. Please provide your transaction/payment details to speed up the process of verifying your purchase.
We're committed to ensuring the timely delivery of your digital product or service.
Your Understanding Matters
Your support and understanding of our policies help us maintain the integrity of our digital content and the efficiency of our coaching and consulting services. We’re always ready to answer any queries or address any concerns you may have. Remember, your satisfaction is our priority.
Your Satisfaction is Guaranteed
At Mindful Passions International, we're all about making sure you're happy with our services. That's why we promise to not only meet but exceed your expectations. And if we don't, we'll do everything we can to make it right until you're totally satisfied. Promise.